Returns & Exchanges
At Sequin, we want you to shine in every piece you purchase; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund.
Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the unworn items in their original packaging to protect the delicate sequins and embellishments during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing