Frequently Asked Questions
Everything you need to know about shopping with Sequin.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
How do I care for my sequined garments?
To maintain the sparkle, we recommend hand washing in cold water with mild detergent or professional dry cleaning. Avoid machine washing and high heat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Can I track my shipment?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, Sequin ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.